Ticket #339 (closed defect: fixed)
Privacy concerns over crash log screenshot
| Reported by: | DavidHB | Owned by: | Joel |
|---|---|---|---|
| Priority: | critical | Milestone: | Eraser 6.1/6.2 |
| Component: | BlackBox | Version: | |
| Keywords: | Cc: | ||
| Processor Architecture: | Blocked By: | ||
| Blocking: | Operating System: |
Description
A user has expressed privacy concerns over the fact that the crash log screenshot uploaded to the developers shows the full screen, which may display private information. Consider removing this screenshot from the upload or limiting it to the Eraser Window only.
Blocking
| Id | Summary | Milestone |
|---|---|---|
| #339 | └ Privacy concerns over crash log screenshot | Eraser 6.1/6.2 |
Blocked by
| Id | Summary | Milestone |
|---|---|---|
| #339 | └ Privacy concerns over crash log screenshot | Eraser 6.1/6.2 |
Change History
comment:1 Changed 2 years ago by Joel
- Priority changed from major to critical
- Owner set to Joel
- Status changed from new to accepted
- Milestone set to Eraser 6.1/6.2
comment:2 Changed 2 years ago by Joel
The suggestion is to change the message text to show state the contents of the report, current draft at the forum post.
comment:3 Changed 22 months ago by Joel
As of r1973 (r1981 makes it usable) the BlackBox? engine is now a plugin and users can choose not to install it, and when it is installed, it is not loaded by default. Enable the component by checking the plugin in the Settings panel.
As a result of r1982, the stability of Eraser will go down (by a lot) and will crash more often, but if you enable the BlackBox? engine the crash report will be saved and the cause will be found. Reports should be submitted so the exceptions can be dealt with.
comment:4 Changed 22 months ago by Joel
- Status changed from accepted to closed
- Resolution set to fixed
In r1988, the message in the reports selection list has been elaborated on to include the contents of the report and steps which can be taken to reduce the privacy exposure, as well as the intended use of the reports.

Discussion at http://bbs.heidi.ie/viewtopic.php?f=2&t=6107&p=17507#p17507